Tuesday, August 16, 2016

by Job Requests

Posted on August 16, 2016

Lisa Norman – reported that her MacBook Pro would not start up. This is after updating Smart Notebook and adding the new license key. Tried disk repair from single user mode but would not boot after exit. Currently reinstalling the OS from the Internet. Will check in the morning. This will restore Yosemite and there will be lot’s of updates to get her back to El Capitan. 

Tami Eberle – reported problems printing. She had about 5 print drivers installed. The Canon Copier reported “out of toner” and the HP LJ 4200 in the workroom reported “out of paper” (it had paper but the sensor on the tray is broken.) I set the HP LJ2025 in the lab to be her default.

Kim Wilson – reported that several other elementary teachers are having trouble printing. I suspect this is because of the problems with the HP LJ4200 (paper tray) and Canon Copier (out of toner) and asked Mrs. Wilson if she wants me to redirect everyone to the little printer in the lab. They should install new toner in the copier and we may have to decide if we want to spend money repairing the 17 year old printer in the workroom. Waiting for reply.

Andrea Sewell – dead battery in her MacBook Pro. I finished updates on a MacBook from a staff member who was RIFTed, created a local account from Mrs. Sewell, and uploaded all of her files to this account. Then installed the Smart Notebook software for her. She now has the replacement computer.

Microsoft Service Contract – Received notice to renew service contract on the admin server. Forwarded this to Mr. Gower and Ronda Garner for renewal.

Gabbart Communication – Sent a feedback survey for our training on Tuesday and requested that it be forwarded to our staff. I sent the forwarding message.

Don Gallagher – reported getting a message that “Your startup device is almost full”. I told him to go to the Apple Menu and select “About this Mac” and then click the “Storage” tab to see how much free space he has left. He probably needs to archive and delete a few thousand pictures. I also told him to try the photos app in Google Apps for Education for storing his photos.

LaDonna Kuestersteffen – reports that she has to log back into her computer every few minutes. I checked all three panes of the System Preferences yesterday (Energy Saver, Screen Saver, and Security) and none appeared to be causing the problem. Will have to look again later.

Summary of work performed during the summer:

• Joined our school to Google Apps for education.
  • Transferred domain to Google for mail
  • Created accounts for all staff and students
  • Provided professional development for all staff on use of Gmail and for teachers on Google Apps
• Moved school website to Gabbart Communitations
  • Worked with Gabbart for site design
  • Created accounts and assigned rolls for all staff
  • Moved as much information as possible from old site to new
• Installed Google Chrome on all lab and teacher computers that were available
• Inventoried assets and advised school board of urgent needs
• Complete work with Kellogg for school’s 2016-17 requests